Meet Dotty, your AI assistant for Stones Property
Dotty works around the clock across all three of your offices. She qualifies every lead in seconds, nurtures cold contacts back to life, and re-engages dormant landlords and vendors before they go elsewhere. No missed calls. No forgotten follow-ups. No leads slipping through the cracks.
Leads piling up across three offices with no instant qualification
With 5,000+ new clients a year and 65+ properties hitting the market monthly, your Hayes, Hillingdon and Hounslow teams are flooded with inbound enquiries from Rightmove, Zoopla, your website and walk-ins. Negotiators cannot respond to every lead instantly, and the ones that slip through the cracks often go to a competitor down the road.
- Responds to every single lead within 60 seconds, 24 hours a day, across all three offices
- Qualifies each enquiry by asking the right questions (budget, timeline, property type, area preference)
- Routes hot, qualified leads to the right negotiator at the right office with full context
- Handles portal leads, website enquiries and missed calls simultaneously with no bottleneck
Cold leads going stale while negotiators chase the wrong prospects
Your CRM is full of people who enquired weeks or months ago but never converted. Negotiators do not have the time to manually follow up with hundreds of cold contacts when they are busy with active deals. Those leads quietly drift to other agents, and the original enquiry investment is wasted.
- Automatically re-engages cold leads with personalised, natural-sounding messages
- Identifies which contacts are warming up and flags them to your team before they go elsewhere
- Saves negotiators 6+ hours a week by removing manual follow-up from their workload
- Turns your existing database into a consistent source of new instructions and viewings
Dormant landlords and vendors drifting to competitors
You have built an incredible database over years of operating in West London. But many past landlords and vendors have not been contacted in months. They still own property. They still have intent. And right now, they are being courted by other agents who are simply staying in touch more consistently.
- Reaches out to dormant landlords and vendors with relevant, timely messages
- Identifies re-engagement signals (valuation interest, market curiosity, tenancy expiry) and flags them instantly
- Converts dormant contacts into fresh instructions without your team lifting a finger
- Protects your existing relationships from being poached by competing agents
Based on your three offices, 5,000+ annual clients and current market conditions in West London.